Jane Hoops

All orders ship from our flagship store in Tofino. We offer free shipping* on orders Canadian and US orders over $175. Orders eligible for free shipping promotions will be sent using standard shipping methods, including tracking. Shipping rates for orders under $175 are calculated at checkout. 

Any additional costs incurred for orders outside of Canada, rejected or return packages, as well as re-shipping fees will be the customer’s responsibility. 

We accept returns within 14 days of delivery on full-priced items and offer full refunds, or store credit. We do not cover return shipping costs or duties related. We offer 100% store credit only for products purchased during a promotion. Final sales items are not eligible for return or exchange. 

For more information, please visit our shipping & returns page